Thanks for shopping at www.ashvitas.com.
Due to the unique, fragile and exclusive nature of the items showcased on Ashvita’s website, it will be unable to allow returns. Hence, we request to you to be completely sure of your purchase decision before buying an item on Ashvita’s.
Cancellations are not accepted as Ashvita’s already allows you the leeway to place an item or items on hold for a short duration for consideration of the purchase.
In the unlikely event that an item is delivered in a condition—damaged or modified—not otherwise specified on the website, we will initiate a dialogue to consider compensation, restoration or return. The decision, whether toward remediation or not, ultimately rests with Ashvita’s.
Product characteristics are described on the Website: the name, the type, the classification, the size and/or sizes, the materials used and the main characteristics are shown. Each Product is accompanied by images of the Product and, in some cases, and if necessary, of some parts of it, and also by any other information which can be identified unequivocally. By purchasing, the Customer agrees with all of the technical/ stylistic characteristics of the Product and of the materials that compose it.
The quality of the images and the colours of the Products sold through the Website must be considered indicative only, as they are connected to, and are dependent upon, a number of variables (such as, without limitation, the Internet browser and monitor used by the Customer as well as the light conditions of the room in which the monitor is located etc.) which are beyond our control and can not be reasons for return of products.
The Customer is required to keep all documentation related to the purchase of the Product, until the conclusion of the Contract, in order to return the Product (s). The costs for the return of the Product will be borne by the Customer; any such cost paid by the Customer for the return is not refundable. The Customer is obliged to return the Product using an express courier. Ashvita will not be liable for refunds or compensation for returned, damaged, lost or stolen in transit Products.