Technology & Tools

Ashvita’s (“we” or “us”) consider the privacy and protection of our clients' data, both corporate and personal, to be of the utmost importance and we take robust measures across our business to protect the security and integrity of all such information.

However, the law requires us to take particular steps in relation to the processing and protection of personal data. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which we will collect, use and process personal data. Please read this Privacy Policy carefully to ensure you understand how we handle your personal data; please also check this page from time to time as the Policy may be updated.

In general, You can visit our website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.

However, to make better use our site including receiving communications from us and accessing certain features, you will need to register using our online registration form, where You are required to provide us with Your contact and identity information, town/city, email id and other personal information as indicated in the forms on the site as well as Your third-party account information (for example, Your log-in name and password for Facebook). We may also collect information You supply to us regarding Your personal preferences and interests.

Our primary goal in collecting and storing this information from You is to provide an efficient, relevant and customized experience. This allows us to provide services and features that most likely meet Your needs, and to customize our site to make Your experience easier. Importantly, we only collect personal information about You that we consider relevant for achieving this purpose. If You want to make a purchase on our website or bid in our auction, we will require additional information from You, such as a billing and shipping address, a credit or debit card number and a card expiration date. We protect the security of Your credit/debit card information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information You input. We reveal only the last four digits of Your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Ashvita’s will continue to enhance security procedures as new technology becomes available.

We may automatically track certain information about You based upon Your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand and serve our users. This information may include the URL that You just came from (whether this URL is on our site or not), which URL You next go to (whether this URL is on our site or not), Your computer browser information, Your IP address, which areas of the site You visit and which features You use.

We use data collection devices such as "cookies" on certain pages of the site to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on Your device that allow us to identify Your browser and device and assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow You to enter Your password less frequently during a session. Cookies can also help us provide information that is targeted to Your interests. Most cookies are "session cookies," meaning that they automatically expire at the end of a session. You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the site and You may be required to re-enter Your password more frequently during a session.

We may also deliver a file to You through the Websites (known as a "web beacon") from an advertising network we have contracted with. Web beacons allow advertising networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to You when You visit other websites. These beacons may, for example, log that You have viewed a certain product on our Websites, and then show You an ad for similar products when You browse to another website. Because Your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit, or set their own cookies, just as if You had requested a web page from their site.

Safeguarding information to help protect you from identity theft is a top priority and we at Ashvita take all measures to protect identity theft. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

In order to provide You with timely notice about upcoming sales, new products introduced, auctions and events, Ashvita’s may send You email notices based on Your expressed interests and purchasing and bidding history. To help us make these e-mails more useful and interesting, we often receive a confirmation when You open the e-mail or click on a link if Your computer supports such capabilities. At any time, You may click the unsubscribe link at the bottom of most emails we send to stop receiving those emails. You may also send an email to customercare@ashvitas.com and request that Your email address be removed from our lists. Note that certain email communications from us are required as a condition for using some of our services.

If You send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about Your activities or postings on the Site, we may collect such information into a file specific to You.

We would like to reiterate that we limit the use of Your information to the extent that we reasonably require to deliver our products, services and other opportunities, and to administer our business. Ashvita’s does not sell, lease or give Your personal information to any other company.

Any personal data You provide to us is securely stored in our internal Information Technology (IT) systems to which only authorized Ashvita’s employees are permitted access. This access is provided to employees only on a “need-to-know” basis to the extent necessary to execute their official responsibilities.

All our employees are required to sign a confidentiality agreement in which they agree to treat company and customer data as strictly confidential. The server holding Your personal data is protected against both unauthorised physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed to constantly improve the data protection measures.

To protect Your privacy and security, we will verify Your identity before granting access or making changes to Your personally-identifying information. If You have registered Your profile on Ashvita’s, Your Ashvita’s ID and password are required in order to access Your profile information.

However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Platform is at your own risk. We recommend that you do not disclose your password to anyone.

In certain situations, businesses or third party websites we’re affiliated with may sell items or provide services to You through the Websites (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share Your personal information with that affiliated business only to the extent that we deem it related to such transaction or service. We have no control over the policies and practices of third party businesses as to privacy or anything else, so if You choose to take part in any transaction or service relating to an affiliated business, please review all such business’s policies.

We may employ other companies and people to perform tasks on our behalf and need to share Your information with them to provide products or services to You. Unless we inform You otherwise, our agents do not have any right to use the personal information we share with them beyond what we deem necessary to assist us in performing such tasks. Examples of such services include mail courier services, email delivery services and live chat support services.

Certain user profile information, including without limitation a user’s username and the image content that such user has uploaded to the website may be displayed to other users to facilitate user interaction within the Websites or address Your request for our services. Any content You upload to Your public user profile, along with any personal information or content that You voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by others. Your username may also be displayed to other users if and when You post comments or upload images through the Websites and other users can contact You through such comments. We do not control the policies and practices of any other third party site or service.

We may choose to buy or sell assets of a business entity or plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In these types of transactions, customer information (which may include Your personal information) is typically one of the business assets that is transferred. Also, if we go out of business or enter bankruptcy, Your personal information would be one of the assets transferred to or acquired by a third party. Should any of the above transactions occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

We may also disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.

We may release Your personal information when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of Ashvita’s, our employees, our users, or others. We may exchange information with other companies and organizations (including governmental authorities) for fraud protection and credit risk reduction.

Except as set forth in this Privacy Policy, Your personal information may be shared with third parties only with Your consent. By using the website, You consent to the collection and use of the information You disclose on the site by Ashvita’s.

We , in our sole discretion may amend ,modify and or delete portions of the terms of this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will modify this page. You are bound by any changes to the Privacy Policy when You use the Websites.

ALL MATTERS OF DISPUTE ARE SUBJECTED TO THE JURISDICTION OF THE CHENNAI COURTS ONLY.

We are committed to safeguarding Your privacy. Please contact us at customercare@ashvita.com if You have any questions.

Thank You for visiting Ashvita’s!